Help Center

Backspace is a native macOS app for discovering, organizing, and playing cinematic live wallpapers on your desktop and Lock Screen.

Backspace requires macOS 14.6 or newer. Some visual materials and system integrations may vary depending on your macOS version.

No. Backspace is an independent macOS app developed by Aura Company and is not affiliated with Apple.

The standalone version is a one-time purchase for a perpetual license on one Mac at a time. The license can be transferred when you replace your Mac.

It means you may use the purchased version indefinitely and receive future updates for the current major version of Backspace. “Lifetime” refers to the supported life of the software product.

A license may be actively used on one Mac at a time.

Backspace uses the purchase identifiers and a device identifier required to validate your license. Anonymous wallpaper interactions may also be collected in aggregate to power Popular and Trending sections.

Contact support with your order details and we will help reset the activation for your new Mac. You do not need to purchase another license.

Backspace does not build an activity profile about you. Licensing data is limited to what is needed for access management. Wallpaper likes, downloads, and applications may be counted anonymously using a random installation identifier that is not tied to your license, hardware ID, email, or location.

Yes. Standalone purchases include a 14-day money-back guarantee. Visit the Help Center and include your purchase receipt or relevant order details.

Use the contact link below for technical questions, billing, license transfers, creator requests, or refunds. Our team replies by email.

Apple's App Sandbox limits certain system integrations, including Lock Screen wallpaper features. The standalone version provides the complete Backspace experience.

Contact support with your App Store receipt. Eligible customers may receive a discount toward the standalone version after their purchase is reviewed.